Before You Purchase
At fantasydick.com, we aim to provide a smooth and confident shopping experience.
We include detailed product descriptions, sizing information, images, and videos to help you choose the right item.
If you have any questions before purchasing, feel free to contact us at info@fantasydick.com.
60-Day Warranty
We offer a 60-day warranty from the date your order is delivered.
If your product has any manufacturing defects or quality issues (non-human damage), we will gladly provide a free replacement.
Order Cancellation
Before Shipment
Orders are usually processed within 16 hours.
If your order has not been shipped, you can request a free cancellation by contacting us.
After Shipment
Once the order has been shipped, it can no longer be canceled.
You may request a return after receiving the package. Return shipping costs are the customer’s responsibility.
Shipping & Delivery Notes
We primarily ship via major carriers such as FedEx and UPS.
- Please provide a valid physical address (PO Boxes are not recommended).
- Carriers may leave packages at your doorstep, so please check promptly after delivery.
Return Policy
Due to the personal nature of our products, we maintain strict hygiene standards:
- Returns are accepted only if the item is unopened, unused, and in original packaging with all seals intact.
- Once opened, items are considered used and cannot be returned, unless defective.
How to Request a Return
- Contact us at info@fantasydick.com within 60 days of delivery
- Provide photos showing the product is unopened
- Once approved, we will provide the return address
👉 Return shipping costs are not covered by us
Refund Processing
- Please allow 3–4 weeks for us to receive and process your return
- Refunds will be issued after inspection and approval
- For status updates, feel free to email us anytime
Non-Defective Return Scenarios
We accept returns (if unopened) in cases such as:
- Ordered by mistake
- Wrong product selected
- No longer needed
- Duplicate orders
- Price-related reasons
Need Help?
If you have any questions about returns, refunds, or your order, please contact us at:
📧 info@fantasydick.com
We’re always here to help.